The call center has evolved into the contact center, and technology plays a key part in its operation. Danny Bradbury explores how the tech-heavy contact...
Orange Business Services and air transport industry IT specialist SITA are jointly rolling out a global cloud infrastructure. Both partners will use this infrastructure to...
In business, the smartphone and tablets have become as indispensable as the PC. Managers routinely expect their employees to be in touch and productive wherever...
Orange Healthcare has repeatedly innovated in a bid to modernize technologies, processes and business models in health. Here, we find out what it has been...