Orange Business Services uses a Service Improvement Program to ensure that its access network carrier partners always meet their delivery and repair service levels One of...
Telecoms expense management software and services promise to help organizations cut costs and better align their information communications technology (ICT) with their business strategy.Telecoms spending...
Technology journalist Anne Morris visited the Orange Business Services Major Service Center in Delhi, India recently. She reports back on how the extensive operation supports...
Increasing awareness of cloud computing and the enduring appeal of reduced capital expenditure will generate considerable growth in the hosted unified communications market over the...
The race for competitive advantage: tapping into new revenue streams with M2M. M2M is changing. While it has already had a significant impact on fleet...
Enterprises today are faced with the paradox of increasing productivity while at the same time "doing more with less," leading many to centralize and converge...
The idea is seductive: a city that knows its own structure and understands how its own systems interoperate at an intimate level. Urban planners and...
Network access options surge and recede, with private lines potentially making a comeback and new technologies extending the life of copper pairs. Could the future...