M2M is gaining in momentum in 2012 as more companies embrace its potential and seek to exploit its capabilities. From simple sensors to complex remote...
Orange Business Services is the first global ICT player to achieve both the new ISO 20000:2011 standard for Service Management, confirming its alignment with ITIL...
Orange Business Services uses a Service Improvement Program to ensure that its access network carrier partners always meet their delivery and repair service levels One of...
Modern medicine is revolutionizing itself at a rapid pace, helping to accelerate average life expectancies worldwide. Can e-health be the answer to improving services at...
Technology journalist Anne Morris visited the Orange Business Services Major Service Center in Delhi, India recently. She reports back on how the extensive operation supports...
Orange awarded Best Mobile Operator and Orange Business Services receives Best New Service and the New Shores awardOrange was awarded three of the telecom industrys...
Business Talk SIP aids global collaboration and competitive market position. Lorentzen & Stemoco is a leading provider of shipbroking and consulting services. Its 100 consultants...
Just over six months since the earthquake that rocked Japan to its very core, it's unsurprising that the country's economy is experiencing negative growth, but...
The call center has evolved into the contact center, and technology plays a key part in its operation. Danny Bradbury explores how the tech-heavy contact...
Orange, through Orange Business Services - its division for enterprise customers, confirms its leadership in the sustainable telecoms market, according to the 2011 report published...